You must not exceed 120 requests per 60 seconds

[Jason_Bramsden]

Hi,

We have just noticed the following message appear when we are making request to the APIs:
“You must not exceed 120 requests per 60 seconds”

Is this new?

It seems very restrictive, if our system need to grab information from multiple of different objects to build us a report.

[Andrew_Stewart]

The rate limits have been in place since 1st July 2017:

Reminder: Rate Limiting Coming July 1st

As per my previous posts, this is just a reminder that we will be introducing rate limiting to our API on July 1st. If you missed it, please check the previous announcements for details of what you will need to do to ensure your integrations gracefully handle our rate limited responses without failing. Any integrations which persistently hit the rate limits and fail to modify their behaviour may have their access revoked as per our terms. If you have any questions or concerns regarding th…

The limits are:

3600 requests per user per hour
120 requests per user per minute
5 token refreshes per minute

Yours,
Andy Stewart