Unable to complete sandbox setup


I have created a sandbox account, however it keeps going round in loops on the setup screen.

I have entered all required information, when I click continue on step 4 it simply takes me back to step 1 with no feedback.

I’ve tried the usual private browser / different browsers etc with no luck.

All help is appreciated

Hi there,

My name is Ruairidh and I am a Support Engineer here at FreeAgent. Sorry to see you’re having some difficulty getting your Sandbox account past the initial setup stage.

In order for me to help, would it be possible for you to send me a direct message with some extra details? Specifically, if you could provide me with the name of the company you created that would be great!

Look forward to hearing from you.