Send Invitation not working in user API


I’m trying to create a user with send_invitation as true. But I’m not receiving the invitation email. The same via UI is working fine.


Hello, Deepan.

Are you using live or the sandbox?


I’m using it in live.


Hi, again.

Can you post the details for your request? The URL and payload specifically. I’ve confirmed this is all working correctly so I imagine it’s some small missed detail.

Additionally there are a couple of conditions on sending the invite:

  1. You can’t send an invite to yourself
  2. You have to have the ability to send invites meaning you need to have permission level 7 or higher.