Login Issue from application

Authentication
1

Hi Team,

Hope you are good,

We need small clarification from your end

whenever we are trying to connect free agent portal, if we auto save the password we can login successfully whenever we are entering the details manually the portal not along us to login and saying invalid username or password still we enter the correct details

Test Credentails:

URL : Log in to your FreeAgent account
USername : deepthi.t@capium.com

Can you please check and confirm on this

Waiting for your reply

Thanks in advance

2

Hi Team,

Any update?

3

Hi Sindhu :wave:

Thanks for reaching out.

I have removed your password from your post as we would never ask for this or use your password in any way when diagnosing any issues for you. Therefore there is no need to share this, even partially.

As this is to do with login issues, I will message you privately to see if we can help you here!

Many thanks,

James

4

Thanks james,

please help us to solve the issue