We’re your integrations partner Appcrual. We have some technical difficulty with one of FA users due to the number of client objects they have in the system. This user has more than 12,000 clients (objects) in the FA system. We do sync all the client (objects) to our side to provide easy purchase order creation system for FreeAgent users. The issue we’re having with this particular user is as follows:
Our system tries to sync client data and does so in batches of 100. This is a limit on your system to have 100 per page results on client endpoint.
As this user has 12000 clients - it quickly reaches a limit of requests we can make to your system in 1 minute. So then none of our clients can sync data.
We did some de-optimisation our side so that we don’t sync data asynchronously and this resolves this issue temporarily, but increase the load time for our clients.
We were wondering if it’s possible to increase page limit (currently 100) at your side on the API?
Any other suggestions on how to solve this are welcomed.