Help to diagnose bank balance mismatches

Often, especially if a current account linked to PayPal, FreeAgent goes out of sync with the bank and a mismatch is reported. It is not trivial to find the entry(s) causing this. I suggest a simple addition.

FreeAgent highlights the date when the first time a mismatch is detected, and better still the period when a mismatch exists. That way we don’t have to go through a large part of the statement to find the offending or missing line.

This requires very little coding and no load to the servers.

Hi Sarumbear :wave:,

Jamie from FreeAgent here, thank you for your request! :slight_smile:

Unfortunately, this forum isn’t the best place to make feature requests about general FreeAgent behaviour. This forum is designed to support developers and partners who wish to use our API. Your best course of action is to contact our wonderful support team. As well as being able to pass feature requests on to the right team, they may also be able to chat you through work arounds or features that are already there to help you.

I’m sorry to point you elsewhere, and for the friction you’re feeling!

Kind regards,
Jamie