Duplicate tasks being returned when paging

1

Hi,

I have tracked down an issue with our integration with FreeAgent that seems
to be because sometimes (or at least, for some accounts) we are getting
duplicate tasks being returned from the paged responses.

This seems to happen pretty consistently for some accounts, but will not
happen every single time. I have a trace of a set of requests that identify
the problem available as a Fiddler Session Archive, but obviously do not
want to share it publicly as it contains access tokens and client secrets.

I have not seen this problem in other endpoints, but have concentrated only
on tasks so cannot guarantee a problem does not exist elsewhere.

Thanks,
Adam

2

Thanks Loan, have sent a support request. Ticket ID 177924

Thanks, AdamOn Monday, 24 August 2015 09:57:58 UTC+1, Ioan Serban wrote:

Hi Adam,

Thanks for letting us know. Would you mind sending an email to
sup...@freeagent.com <javascript:> with the fiddler session? It will go
into our private ticket system, and would help us pin down the issue.

  • Ioan

On Saturday, August 22, 2015 at 8:22:36 PM UTC+1, Adam Barclay wrote:

Hi,

I have tracked down an issue with our integration with FreeAgent that
seems to be because sometimes (or at least, for some accounts) we are
getting duplicate tasks being returned from the paged responses.

This seems to happen pretty consistently for some accounts, but will not
happen every single time. I have a trace of a set of requests that identify
the problem available as a Fiddler Session Archive, but obviously do not
want to share it publicly as it contains access tokens and client secrets.

I have not seen this problem in other endpoints, but have concentrated
only on tasks so cannot guarantee a problem does not exist elsewhere.

Thanks,
Adam

3

Hi Adam,

Thanks for letting us know. Would you mind sending an email to
support@freeagent.com with the fiddler session? It will go into our private
ticket system, and would help us pin down the issue.

  • IoanOn Saturday, August 22, 2015 at 8:22:36 PM UTC+1, Adam Barclay wrote:

Hi,

I have tracked down an issue with our integration with FreeAgent that
seems to be because sometimes (or at least, for some accounts) we are
getting duplicate tasks being returned from the paged responses.

This seems to happen pretty consistently for some accounts, but will not
happen every single time. I have a trace of a set of requests that identify
the problem available as a Fiddler Session Archive, but obviously do not
want to share it publicly as it contains access tokens and client secrets.

I have not seen this problem in other endpoints, but have concentrated
only on tasks so cannot guarantee a problem does not exist elsewhere.

Thanks,
Adam