We have a customer experiencing issues when trying to publish their journals. I’ve managed to narrow down the issue to the creation of a user for the individual journal lines. In this business situation, It seems that not all users are received when we hit the https://api.freeagent.com/v2/users endpoint. Then when I go to create these users, it errors as the employees’ email already exists on FreeAgent. Could it be related to the employee users/access why they are not returned from the /users endpoint even though the default search filter should return all users available?
Any help/advice would be appreciated.