# Logo not displaying on connection screen

**URL:** <https://api-discuss.freeagent.com/t/logo-not-displaying-on-connection-screen/6618>\
**Category:** Authentication\
**Created:** [14 July 2026 12:31 UTC](https://api-discuss.freeagent.com/t/logo-not-displaying-on-connection-screen/6618 "2026-07-14T12:31:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![roblucas](https://api-discuss.freeagent.com/letter_avatar_proxy/v4/letter/r/a9adbd/32.png) [@roblucas](https://api-discuss.freeagent.com/u/roblucas)\
**Post date:** [14 July 2026 12:31 UTC](https://api-discuss.freeagent.com/t/logo-not-displaying-on-connection-screen/6618/1 "2026-07-14T12:31:45Z")

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I have created an app on the Developer Portal and uploaded a logo but the logo is not displaying on the Freeagent “Approve account access” connection screen. Any tips on what size/format the logo that is uploaded should be? Thanks

 ![image](https://freeagent-api-discuss-assets-production.s3.dualstack.eu-west-1.amazonaws.com/original/2X/3/3cde3c5178b3c59b943eec4d7dbc9381f1a27030.png)

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**Author:** ![clive022lloyd](https://api-discuss.freeagent.com/letter_avatar_proxy/v4/letter/c/ed655f/32.png) [@clive022lloyd](https://api-discuss.freeagent.com/u/clive022lloyd)\
**Post date:** [21 July 2026 10:52 UTC](https://api-discuss.freeagent.com/t/logo-not-displaying-on-connection-screen/6618/2 "2026-07-21T10:52:21Z")

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I have similar type of issue [ultacard](https://www.ultacard.com.co)

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**Author:** ![roblucas](https://api-discuss.freeagent.com/letter_avatar_proxy/v4/letter/r/a9adbd/32.png) [@roblucas](https://api-discuss.freeagent.com/u/roblucas)\
**Post date:** [21 July 2026 13:13 UTC](https://api-discuss.freeagent.com/t/logo-not-displaying-on-connection-screen/6618/3 "2026-07-21T13:13:20Z")

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I found it worked once I moved to production.