Issue with sandbox login

1

Hi,

Is there an issue with the sandbox environment. I am currently getting a 500 response when trying to login:

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Thanks

2

Hi Paul,

Welcome to our API forum! :wave: I’m Katie, one of the Support Engineers here at FreeAgent.

Thank you for getting in touch. I took a look at the Sandbox site myself and it seemed to be working for me. Has this issue resolved for you now, or are you still seeing the 500 error?

Thanks!
Katie

3

Hi Katie,

Thank you for replying and thanks for the welcome :slight_smile:

I have just looked at this again and yes, I am still getting the 500 error.

Paul

4

Hi Paul,

I’m sorry to hear you’re still experiencing an issue with the sandbox environment.

As this issue is unlikely to be related to the API itself, could I please ask you to email in to support@freeagent.com as this will be the best place for us to help you troubleshoot this issue.

Thanks!
Katie