# API technical support

**URL:** <https://api-discuss.freeagent.com/t/api-technical-support/6770>\
**Category:** Uncategorized\
**Created:** [22 September 2026 13:59 UTC](https://api-discuss.freeagent.com/t/api-technical-support/6770 "2026-09-22T13:59:29Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![James\_Bell](https://api-discuss.freeagent.com/user_avatar/api-discuss.freeagent.com/james_bell/32/53_2.png) [@James\_Bell](https://api-discuss.freeagent.com/u/James_Bell)\
**Post date:** [22 September 2026 15:29 UTC](https://api-discuss.freeagent.com/t/api-technical-support/6770/2 "2026-09-22T15:29:43Z")

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Hi Rob,

Thanks for your message, and sorry that you have found getting answers to the questions slow. We do not have an email address for API technical support.

The way FreeAgent thinks of the forum is as a place for folks who are using the API to ask questions and get answers from the community, as much as from the company. We do not provide an expected response time on the forum for this reason, though the forum is monitored by FreeAgent engineers. This is also why you’ll see engineers pointing people at our wonderful support team for questions about how FreeAgent works.

For people working on an integration in partnership, as you’ve said, you should be able to get an answer to your questions via your contact. I understand you have raised a range of questions this way, and we’re in the process of gathering answers for you. Ideally this will also result in updated documentation, or answered API questions on the forum so other people people can find answers themselves in the future.

On that note, you asked [about Landlord company types yesterday](https://api-discuss.freeagent.com/t/ukunincorporatedlandlord/6766). We have an answer for that already, so I’ll go and deal with that now.

If you need other questions answered in the meantime, do feel free to post on the forum again or reach out to your integrations contact.

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_[View the full topic](https://api-discuss.freeagent.com/t/api-technical-support/6770)._
